Can I know about HP printer error code 13 from 123.hp.com?
It is very common to face errors and printer error code 13 happens to be a common one. No matter what the error is, 123.hp.com will help you to get through it that too without any technical knowledge.
If we talk about HP printer error code 13, which usually takes place when the printer senses that the paper is jammed in the machine.
Paper jam has happened all the way through the machine- Paper cassette, under toner unit/fusing unit and the exit unit. ‘The paper is jammed in the machine’ message will be shown on the screen of the HP printer.
In order to get out of this error, you should follow the instructions displayed on the screen and check the paper path for paper jams in the machine. Ensure that there is no paper trapped in the Machine and open and close the whole printer covers. If no paper is found then close all printer doors and panels and see if the error message still persists or not. If not then switch off the printer and wait for a couple of minutes for the machine to reset and switch it on, if this does resolve the problem and the machine continues to show a paper jam then it might be because of a hardware problem.